Two-hour dispatch during business hours
Emergency calls are dispatched within two hours Monday through Saturday, 7 AM to 6 PM.
Commercial coffee equipment repair in Portland
We fix espresso machines and grinders on-site while your shop stays open
Emergency calls dispatched within two hours during business hours. We stock parts for uncommon models and repair at your counter so you don't lose service. We work only with commercial equipment used in coffee shops, restaurants, and office coffee bars.
What we handle, what stays with you
What we do
- Diagnose pump, boiler, solenoid, and grinder motor problems on-site
- Replace gaskets, group heads, portafilters, and burrs
- Calibrate pressure, temperature, and grind settings
- Stock parts for discontinued and specialty European models
- Write a service report with the work completed and parts used
What we do not do
- Sell new machines or push replacements
- Service home consumer equipment or single-serve pod machines
- Provide loaner equipment while a machine is down
- Perform cosmetic work, polishing, or paint touch-ups
Who we work with
- Independent coffee shop ownersSingle-location shops that depend on two or three machines and cannot afford a day of downtime.
- Restaurant managers with espresso serviceFull-service restaurants that offer espresso drinks and need the machine running for evening service.
- Office managers with in-house coffee barsCorporate office buildings that run commercial machines for employees and need same-day fixes.
- Bakeries and cafes with grinder problemsBusinesses that grind coffee all day and wear through burrs or motors more heavily than expected.
We do not service home espresso machines, single-serve pod systems, or drip coffee brewers. We work only with commercial-grade equipment used in business settings.
We stock the parts other shops order on delay
Many shops that run older Italian, Swiss, or specialty European machines find that standard service providers need to order parts. A Faema E61 from 1995 or a Dalla Corte may need a gasket or solenoid that arrives from Europe in a week or more.
We keep a rotating inventory of seals, thermostats, solenoids, and burrs for older and specialty machines. Most repairs are completed during the first visit when the part is in stock.
- Group head gaskets and seals for discontinued models
- Replacement burrs for European grinder lines
- Solenoid valves and pressure transducers
Why coffee shops call us
Parts for uncommon models in stock
We carry gaskets, valves, and burrs for older Italian and Swiss machines that other shops order on delay.
Repair at your counter
We work on-site so you can keep serving customers on your other equipment while we fix the problem.
No new equipment sales pressure
We repair what you have and tell you honestly when a part is discontinued or a machine is not worth fixing.
Written service reports
You get a summary of the problem, the parts replaced, and what to watch for next time.
Monthly maintenance plans available
Two scheduled visits per month to catch scale buildup, gasket wear, and grinder drift before they cause downtime.
Questions about on-site coffee equipment repair
Answers about what we fix, how long it takes, and what is included in a service call.
FAQHow soon can you arrive for an emergency call?
We dispatch within two hours during business hours in the Portland metro area. If you write outside business hours, we schedule the earliest available slot the next business day.
What espresso machines and grinders do you repair?
We service pump-driven commercial espresso machines, heat exchangers, dual boilers, and conical or flat-burr grinders used in coffee shops, restaurants, and office break rooms. We do not work on home consumer machines or super-automatic models.
What if you cannot fix the machine on-site?
If the repair requires off-site work, we explain what is needed and provide a quote. If you decline, we waive the service call fee.
On-site repair rates for Portland metro coffee equipment
- Emergency call$195per service call, dispatched within two hours
- Scheduled call$145per service call, scheduled one day ahead
- Monthly maintenance plan$320per month, two calls plus priority dispatch
What we leave out
These are deliberate limits that keep our service focused and honest.
- We do not sell new equipmentWe have no financial reason to recommend replacement over repair; we tell you what the machine needs, not what we stock.
- We do not service consumer machinesHome espresso makers and pod machines are built differently and need different parts; we focus on commercial equipment.
- We do not offer cosmetic workWe replace parts that affect function; we do not polish cases, repaint panels, or refinish exteriors.
- We do not provide loaner equipmentWe repair on-site so you can use your other machines while we work; we do not carry backup equipment to swap in.
Service details
- 2 hours
- Maximum dispatch time for emergency calls during business hours
- 1 visit
- Most repairs completed in one service call with parts on hand
- 4 hours
- Response time for email inquiries during business days
Monthly maintenance plans include two scheduled visits per month plus priority emergency dispatch.
Need a repair or want to set up a maintenance plan?
Write with your machine make and model and the problem you're seeing. We'll confirm availability and dispatch time.